Privacy Policy

THE PANCHMAHAL DISTRICT CO.OP. BANK LTD. is the data controller of your personal information.

We collect the personal information set out in the “What Information We Collect” section of this Privacy Policy below, including account registration details, Additional details when you enroll for a Learning Program, details of online Learning Programs you undertake, survey information (where you provide it), identity verification data and information about your use of our site and services.

We use your personal information for the purposes set out in the “How We Use the Information” section of this Privacy Policy below, including providing our site and services to you, ensuring the security and performance of our site, research relating to academic courses, sharing information with our partners (such as academic institutions), direct marketing and performing statistical analysis of the use of our site and services.

You have a number of rights that you can exercise in relation to our use of your personal information, as set out in the “Updating or Deleting Your Personally Identifiable Information” section of this Privacy Policy below.

All the terms used herein shall have meaning as defined in the Terms and Conditions of Amreli Jilla MadhyasthaSahakari Bank Ltd. unless specifically stated otherwise in case any term is not defined in this Privacy Policy or the Terms and Conditions, such terms shall have its generic meaning.

Our employees treat the information concerning customers’ accounts in the same responsible and confidential way that we want our own financial affairs treated.

1. Recognition of your expectation of privacy

We recognize that our customers expect privacy and security for their personal and financial affairs. We understand that, by selecting us for their banking needs, they have entrusted us to safeguard their personal financial information. We want them to be informed of our commitment to protect the privacy of their personal financial information with the following privacy principles and practices.

2. What personally identifiable information is collected from you?

We collect information from customer regarding name, addresses, email addresses, passport number, Income, PAN, details of nominees, etc.

3. Cookies

A cookie is a data file that certain Web sites write to customer’s computer’s hard drive when he/she visits such sites. A cookie file can contain information such as a user identification code that the site uses to track the pages customer has visited and use the information commercially. We do not use cookies on our web site.

4. We use information to:

• Open and administer customer accounts and to protect his/her records and funds.

• Comply with all applicable laws and regulations help us design or improve our products and services for customer benefit.

• Understand customer financial needs so that we can provide his/her with quality products and superior services.

• To comply with laws, guidelines and regulations that governs the financial services in the country. o To quote examples we need to obtain Passport number for NRI account & PAN for deposit accounts in respect of resident customers.

5. How we use, collect, and retain customer information

On our site we collect, retain, and use information about customer only when we reasonably believe that it will help administer our business or provide products, services, and other opportunities to them. We collect and retain information about them only for specific business purposes.

6. How we keep customer information accurate:

It is in customer interest, and it is our objective, for us to have accurate, current, and complete information concerning them and their accounts. We have strict procedures that our employees abide by to meet this objective. While some procedures are required by Central, State laws or RBI regulations, we have implemented additional procedures to maintain accurate, current, and complete financial information, including processes to update information and remove outdated information. If customer believes that we have incorrect information about them or their accounts, please email us through the feedback mechanism provided on the website or modify the profile information on the site as permissible. We will correct any erroneous information as quickly as possible.

7. How we limit access to customer information by our employees

We have procedures that limit access to personally identifiable information to those employees with a business reason for knowing such information about you. We educate our employees on their responsibility to protect the confidentiality of customer information, and hold them accountable if they violate this privacy policy.

8. Our security procedures to protect customer information

We follow best security practices to help prevent unauthorized access to confidential information about you.

9. How we restrict the disclosure of customer information

PDC Bank does not release customer information except as directed by law or as per your mandate. We do not share specific information about customer accounts or other personally identifiable data with non-affiliated third parties for their independent use unless:

• The information is provided to help complete a transaction initiated by you; o You request or authorize it;

• The disclosure is required by/or directed by law; or

• Customer has been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and have been given the opportunity to decline

10. By formulating and disclosing our privacy policy to you, we want you to understand our commitment to personal privacy.

• A potential customer who inquiries about our products and services or who would like a copy of our privacy policy.

• A customer who has established a relationship with us.

• A potential customer who has applied for a loan.

• A visitor to our bank web site.

PURPOSE AND WHO WE ARE

The purpose of this Privacy Policy is to describe how THE PANCHMAHAL DISTRICT CO.OP.BANK LTD. and other affiliate entities as and when created (hereinafter referred to as “THE PANCHMAHAL DISTRICT CO.OP.BANK LTD.”, “we”, “us”, or “our”) collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including www.panchmahaldistrictbank.com (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at it@panchmahaldistrictbank.com Your use of our Site is also governed by our terms and conditions.

THE PANCHMAHAL DISTRICT CO.OP. BANK LTD.is a registered business, with principal place of business at: HEAD OFFICE - GANDHI CHOWK, OPP. CHURCH, GODHRA, DIST PANCHMAHAL 389001 GUJARAT, INDIA.

THE PANCHMAHAL DISTRICT CO.OP. BANK LTD. is the data controller of all Personally Identifiable Information (as defined below) collected via the Site and of certain Personally Identifiable Information collected from third parties, as set out in this Privacy Policy.

WHAT INFORMATION THIS PRIVACY POLICY COVERS

This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personally Identifiable Information, though for features or services related to any Learning Programs, Personally Identifiable Information is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect,

"Personally, Identifiable Information" (i.e., information that can be used to identify you). Personally, Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to THE PANCHMAHAL DISTRICT CO.OP. BANK LTD. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

WHAT YOU AGREE TO BY USING OUR SITE

We consider that the legal bases for using your personal information as set out in this privacy policy are as follows:

Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of use of our Site which you accept by browsing our website and/or to comply with our contract to provide services to you); or

Our use of your personal information is necessary for complying with our legal obligations; or

Where neither of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:

Run, grow, and develop our business;

Select appropriately skilled and qualified service providers

Build relationships with partners and academic institutions;

Carry out research and statistical analysis;

Carry out marketing and business development; and

For internal administrative and auditing purposes.

If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).

If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by writing us at establishment@pdcbank.in. or delete your account and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide our services to you.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page

Contact Us

• If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us or Write us at HEAD OFFICE - GANDHI CHOWK, OPP. CHURCH , GODHRA, DIST PANCHMAHAL 389001 GUJARAT, INDIA.02672-240952 / 250853.